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Consultant- Operations Coach

  • Full Time
  •  Remote - Mumbai / Navi Mumbai
  • 1 months
  • Project posted on: 10/10/2024

Consultant- Operations Coach

  • Strategy and Business Development
  • Business planning processes
  • Business development
  • Program Management Support (PMO)

Remote - Mumbai / Navi Mumbai, Delhi / NCR, Kolkata, Chennai, Bangalore, Pune, Hyderabad, Agra

Full Time

1 months

 10/10/2024

Assignment Details

Our client is a digital healthcare market and is looking to engage with an Operations Coach to enhance our client solutions team. This role is pivotal in streamlining processes for customer onboarding, reporting, and feedback, while also developing standardized project plans and timelines.

Key Responsibilities:

- Coaching & Development: Mentor the client solutions lead and team members in operational excellence and best practices.
- Process Optimization: Design and implement effective onboarding processes for new clients to ensure a positive experience from the start.
- Reporting Systems: Establish a robust reporting framework to monitor key performance indicators and client feedback.
- Standardization: Create and maintain standardized project plans and timelines to enhance efficiency across projects.
- Strategic Insights: Gather and analyze data to identify areas for improvement and contribute to long-term operational strategies.

Skills Required

- Experience in operations management, coaching, or process improvement roles.
- Strong project management skills with a focus on customer-centric processes.
- Excellent analytical skills and the ability to translate data into actionable insights.
- Excellent problem-solving skills with a focus on data-driven decision-making.
- Ability to communicate effectively and lead teams towards common goals.

About the Client

Industry

Healthcare Providers & Services (Hospitals, clinics, diagnostics)

Minimum Experience:

6+ years

Additional Skills:

  • Program Management
  • Customer Onboarding
  • Business Planning
  • Consulting

No of open positions:

1

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