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Consultant - Salesforce Health Cloud Business Analyst

  • Full Time
  •  On-Site - Chennai
  • 6 months
  • Project posted on: 25/09/2024

Consultant - Salesforce Health Cloud Business Analyst

  • Information Technology
  • ERP/CRM
  • Business Analysis
  • Project/Program Management

On-Site - Chennai

Full Time

6 months

 25/09/2024

Assignment Details

Our client, a leading healthcare services provider is looking to engage with a Salesforce Health Cloud Business Analyst.

Responsibilities:
• Lead requirements-gathering sessions with key stakeholders from clinical, administrative, and IT teams.
• Analyze and document current and future business processes for Salesforce Health Cloud integration.
• Develop detailed User Requirement Documents (URD) and process flow diagrams.
• Perform gap analysis to identify areas for improvement and system enhancements.
• Collaborate with IT teams to ensure seamless integration of Salesforce Health Cloud with existing systems.
• Facilitate user acceptance testing (UAT) and ensure alignment with business goals.
• Knowledge/Understanding of HL7/FHIR specifications and experience in defining message exchange between CRM and EMR/EHR systems.
• Support change management initiatives and user training sessions.
• Ensure data integrity and security in line with healthcare compliance standards.
• Monitor and report on project milestones, ensuring timely delivery of key objectives.
• Manage Master Data and its integrity with upstream and downstream systems
• Manage User Access Rights and Privileges for all users with adequate business needs
• Build complimentary and supplementary processes to support Business Continuity Management
• Manage process for user feedback collection, bugs, issues and change release management

Skills Required

• Bachelor’s degree in Computer Science, Information Technology, Healthcare Management, or a related field.
• 3-5 years of experience as a Business Analyst, preferably in healthcare technology or CRM implementation.
• Strong knowledge of Salesforce Health Cloud and experience in process mapping and system integration.
• Familiarity with Health Management Information Systems (HMIS) and healthcare workflows.
• Excellent communication, documentation, and stakeholder management skills.
• Experience in conducting gap analysis and developing user requirement documentation.
• Knowledge of healthcare data privacy and compliance regulations (e.g., HIPAA).
• Proven ability to work in cross-functional teams and manage multiple priorities.
• Salesforce certifications (e.g., Salesforce Administrator, Health Cloud Consultant) are a plus.

About the Client

A leading healthcare provider in Asia and India

Industry

IT Services & Consulting

Minimum Experience:

3+ years

Additional Skills:

  • Cloud Storage
  • Business Analyst
  • Healthcare technology
  • EMR/EHR
  • Salesforce Health Cloud
  • CRM
  • Health Management Information Systems

No of open positions:

1

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