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- Conduct qualitative research, market and trend analysis, and synthesis of data into actionable insights and tangible artefacts (e.g. personas, customer journey maps, opportunity maps)
- Iteratively design and refine solutions through low- to high-fidelity prototyping
- Collaborate with product managers, developers, and other stakeholders to define project requirements and objectives.
- Conduct user research, including interviews, surveys, and usability testing, to gather insights into user needs and preferences.
- Create wireframes, prototypes, and mockups to illustrate design concepts and user interactions.
- Design intuitive and engaging user interfaces that align with brand guidelines and design principles.
- Iterate on designs based on feedback from stakeholders and usability testing results.
- Work closely with developers to ensure the feasibility and implementation of design solutions.
- Hands-on experience shaping digital products, services, and/or new ventures (or equivalent experience) in roles such as Service Designer, Value Proposition/ Business Designer or CX Designer, etc.
- Deep understanding of UX/UI, Design Thinking and Agile methods
Skillset expertise focused on strategic design, research, UX, UX/UI, service design, or digital product design
- Comfortable with all parts of the design process, from early-stage insights gathering, to strategy definition, concepting, and prototyping
- Fluency in working with state of collaboration and prototyping tools (e.g., Figma, Miro, Webflow, Adobe CS), exposure to GenAI Design tools etc.
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IT Services & Consulting
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Oil & Gas - Services and Distribution
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